Pension Suzanne offers single rooms (14 m²), double rooms (19-28 m²), and apartments (34-80 m²). All rooms feature period furniture, SA TV, room safes, WLAN, and hair dryers. Superior double rooms include bathtubs, while standard rooms have showers. The 80 m² family apartment accommodates up to 7 people with a pull-out couch and additional beds. All rooms face the courtyard for quietness and include mobile air conditioners.
Breakfast and Coffee Access
Guests praise the hearty buffet breakfast offering different jams, muesli variations, two kinds of cake, fruit juices, fresh fruit salad, fruit baskets, peppers, tomatoes, cucumbers, dried fruits, and yogurt. All rooms are equipped with coffee makers for freshly brewed coffee each morning. The hotel provides lactose-free and gluten-free options upon request.
Central Vienna Location
Pension Suzanne is on Walfischgasse, a quiet street 50 meters from the Vienna State Opera and 300 meters from Karlsplatz. It's a 5-minute walk to St. Stephen's Cathedral, 2.5 km from Wien Westbahnhof, and 20 km from Vienna International Airport. The U-Bahn station Karlsplatz (Line U4) is steps away, with direct connections to Wien Mitte station (CAT train to airport) and throughout the city.
Family-Run Hospitality
Managed by the Strafinger family since 1969, now in its second generation with Brigitte and Michael. Services include individual reception assistance with restaurant tips, sightseeing information, and ticket purchases. Free luggage storage and an internet corner with printing capability are available. Allergen-free pillows and blankets provided upon request.
Cultural Attractions Nearby
Within 10 minutes walk: Vienna State Opera (1 min), Café Sacher (1 min), Albertina Museum (2 min), Palm House (2 min), Musikverein (3 min), St. Stephen's Cathedral (7 min), and Naschmarkt (10 min). The Leopold Museum (largest Klimt and Schiele collection) and Kunsthistorisches Museum are 20 minutes away by foot or public transport.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Staying at this hotel felt like being in Schonbrunn itself, with comfortable rooms and a third actual bed instead of a sofa. The service was top-notch, going the extra mile to secure a parking spot and providing daily cleaning. The unbeatable location near the opera house and many cultural sites made it a brilliant choice. The dining experience was satisfying with a variety of fresh and natural products. The facilities were well-equipped, adding to the overall comfort and value for money of the stay.
Rooms
8.0
The rooms were very comfortable indeed, making you feel like staying in Schonbrunn itself.
Service
9.0
The service was great, with the staff being very accommodating and pleasant, going as far as helping us secure a parking spot and providing daily cleaning services.
Location
10.0
The hotel's location was unbeatable, just across from the opera house and within walking distance of many wonderful sites in Vienna, making it perfect for a cultural trip.
Dining
8.0
The breakfast offered a nice variety with fresh fruit, meats, cheese, boiled eggs, yogurt, and muesli, providing a satisfying dining experience.
Facilities
9.0
The facilities were well-equipped, enhancing the overall stay experience.
Henry
United States,
February
2024
9.0/10
I had a pleasant stay at the hotel. The rooms were spacious, clean, and well-maintained, although facing the street might require some adjustment to the noise levels. The service was exceptional, with kind and helpful staff. The location was superb, within walking distance of many attractions. The dining options were good, offering delicious and varied choices. Overall, a great experience with a few minor inconveniences.
Rooms
9.0
The rooms, although facing the street, were very clean and spacious at around 80 m2, featuring a comfortable bed and daily cleaning.
Service
9.0
The service was top-notch, with very kind and helpful staff providing a nice and accommodating experience.
Location
10.0
The location was outstanding, just excellent with everything within walking distance, making it convenient to explore the city easily.
Dining
8.0
The dining experience was good with delicious and varied options, providing a satisfying meal during my stay.
Facilities
The facilities were well-maintained, offering everything needed for a comfortable stay.
great location
too much furniture
David
United Kingdom,
February
2024
8.6/10
The hotel is perfectly located in the heart of Vienna, near shops, restaurants, and museums, offering exceptional convenience. The rooms, while beautifully decorated and spacious, may face challenges with water availability during extreme cold weather. The service was outstanding, with a friendly and helpful staff willing to go the extra mile. The dining experience was delightful, featuring boutique-like settings and homemade jams. Overall, a great value for a memorable stay in a prime location.
Rooms
7.0
The rooms were very pretty and had ample storage, though the boiler's limited water supply could be a concern for families during freezing weather.
Service
9.0
The staff were exceptionally kind and helpful, assisting with taxi arrangements and making the stay more pleasant.
Location
10.0
The hotel's location couldn't be better, situated at the city center with easy access to public transport and major attractions.
Dining
9.0
The dining experience was top-notch, offering quality food, homemade bread and cookies, and a cozy atmosphere with real homemade jams.
Facilities
8.0
The facilities were well-maintained and offered a comfortable and pleasant stay for guests.
Brendan
United Kingdom,
February
2024
8.6/10
The hotel is in a prime location, with easy access to the city center, museums, and public transportation. The rooms were spacious and comfortable, though some may find them small. The service was exceptional, with friendly and helpful staff. The dining options provided a good variety, and the facilities were well-maintained.
Rooms
8.0
The rooms were spacious for 3 adults and comfortable, with a great bathroom. They were quiet, although the hallway was dark.
Service
9.0
The staff were particularly kind and helpful, even during busy times.
Location
10.0
The location is extremely convenient, especially for accessing museums, the opera house, and the city center. It is right next to the Staatsoper and close to the subway.
Dining
8.0
The dining experience was very good, with a nice variety and attentive service.
Facilities
8.0
The facilities provided high-quality meals and a cold and hot buffet with served drinks.
Thomas
United States,
December
2023
8.4/10
My stay at Pension Suzanne was quite pleasant overall. The location was perfect, within walking distance of many attractions and very convenient during rainy days. The staff was extremely helpful and friendly, making my time there very enjoyable. The rooms were comfortable and clean, although the additional cost for breakfast felt a bit pricey for the value it provided.
Rooms
7.0
The rooms at Pension Suzanne were comfortable and clean, offering a cozy stay.
Service
9.0
The staff at Pension Suzanne were not only extremely helpful but also very friendly and attentive, making my stay even more welcoming.
Location
10.0
The location of Pension Suzanne was perfect, close to many attractions and public transport options, making it very convenient.
Dining
8.0
The dining experience at Pension Suzanne was wonderful, providing tasty meals that everyone enjoyed.
Facilities
8.0
The facilities at Pension Suzanne were great and suitable for my needs during my stay.
Bob
United States,
November
2023
9.2/10
I had a wonderful stay at this hotel! The rooms were clean and spacious with a nice little kitchen, and the staff was incredibly welcoming and kind. The location was amazing, right in the center near all the attractions. The dining experience was good, offering a nice variety of options. The facilities were well-maintained and added to my overall enjoyment of the stay.
Rooms
9.0
The rooms in the adjoining building were comfortable and clean, with a nice little kitchen featuring plates and silverware.
Service
9.0
The service was top-notch, very welcoming and kind. They even allowed for early check-in free of charge, and the staff were extremely friendly and attentive.
Location
10.0
The location couldn't have been better, right across from the Opera and at the start of Kartner pedestrian mall. It's literally in the middle of everything!
Dining
9.0
The dining experience was wonderful, with a good choice of items in the rooms and breakfast hall. Locally caught fish was a highlight.
Facilities
9.0
The hotel's facilities were fantastic, enhancing my experience during the stay.
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